Terms of Service
Last Updated: June 2023
1. Acceptance of Terms
By accessing or using the services of Star Alliance Services (OPC) Private Limited ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part, you may not access our services.
2. Description of Services
We provide digital marketing, advertising, and web development services including but not limited to:
- Google Ads campaign management
- Search engine optimization (SEO)
- Website design and development
- Graphic design services
- Social media marketing
- Content creation and marketing
3. Client Responsibilities
As a client, you agree to:
- Provide accurate and complete information
- Grant necessary access to digital assets
- Make timely payments as agreed
- Comply with all applicable laws
- Not engage in unlawful or unethical practices
4. Payment Terms
4.1 Fees
Service fees will be outlined in your proposal or contract. We reserve the right to modify pricing with 30 days notice.
4.2 Payment Schedule
Payments are due as specified in your agreement. Late payments may incur interest at 1.5% per month.
4.3 Refunds
Due to the custom nature of our services, refunds are generally not provided except as required by law.
5. Intellectual Property
5.1 Client Materials
You retain ownership of all materials you provide to us.
5.2 Our Deliverables
We retain ownership of our proprietary tools and methodologies. Final deliverables become your property upon full payment.
5.3 Third-Party Content
You are responsible for ensuring proper licensing of any third-party content used in projects.
6. Confidentiality
Both parties agree to maintain the confidentiality of proprietary information received during our engagement.
7. Google Ads Specific Terms
7.1 Account Access
For Google Ads management, you grant us necessary access to your advertising accounts.
7.2 Budget Responsibility
You are solely responsible for your advertising budgets and media costs.
7.3 Performance
While we optimize campaigns, we cannot guarantee specific results due to factors beyond our control.
7.4 Compliance
You agree to comply with all Google Ads policies and guidelines.
8. Website Development Terms
8.1 Content Provision
You are responsible for providing all website content in a timely manner.
8.2 Browser Compatibility
We ensure compatibility with current versions of major browsers but cannot guarantee functionality on outdated versions.
8.3 Hosting
Unless included in our services, you are responsible for website hosting.
9. Termination
Either party may terminate services with 30 days written notice. Upon termination:
- You must pay for all services rendered
- We will provide all completed work
- We will remove our access to your accounts
10. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from our services.
11. Indemnification
You agree to indemnify us against any claims arising from your use of our services or violation of these Terms.
12. Dispute Resolution
Any disputes shall first attempt resolution through good faith negotiations. If unresolved, disputes shall be settled in Vadodara, Gujarat courts.
13. Modifications
We reserve the right to modify these Terms at any time. Continued use of services constitutes acceptance of modified Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India.
15. Contact Information
Star Alliance Services (OPC) Private LimitedVadodara, Gujarat, India
Email: [email protected]
Phone: +91 98765 43210