Privacy Policy
Last Updated: June 2023
1. Introduction
Star Alliance Services (OPC) Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our digital marketing, advertising, and web development services.
By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information including but not limited to:
- Name, email address, phone number
- Company name and job title
- Billing and payment information
- Website usage data through cookies
2.2 Non-Personal Information
We automatically collect certain technical information when you visit our website:
- Browser type and version
- Pages visited and time spent
- IP address and approximate location
- Referring website addresses
3. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our services
- To improve customer service and support
- To analyze website usage and optimize content
- To monitor the effectiveness of marketing campaigns
- To detect, prevent, and address technical issues
- To comply with legal obligations
4. Google Ads and Tracking Technologies
As a Google Ads partner, we utilize several tracking technologies:
4.1 Google Analytics
We use Google Analytics to analyze website traffic and user behavior. This service uses cookies to collect standard internet log information and visitor behavior data.
4.2 Conversion Tracking
We implement Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This involves placing cookies when a user clicks on our ads.
4.3 Remarketing
We may use remarketing services to advertise to previous visitors on third-party websites, including Google. You may opt out through Google's Ads Settings.
5. Data Sharing and Disclosure
We may share information with:
- Service providers assisting with our business operations
- Google and other advertising platforms for campaign measurement
- Legal authorities when required by law
- Business partners in connection with services they perform for us
We never sell your personal information to third parties.
6. Data Security
We implement appropriate security measures including:
- SSL encryption for data transmission
- Regular security audits
- Access controls to personal information
- Secure payment processing
However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Data Protection Rights
Depending on your location, you may have rights including:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request limitation of processing
- Objection: Object to our processing of your data
- Portability: Request transfer of your data
To exercise these rights, please contact us at [email protected].
8. Cookies and Similar Technologies
We use cookies to:
- Remember user preferences
- Analyze website traffic patterns
- Deliver targeted advertising
- Measure campaign performance
You can control cookies through your browser settings, but this may affect website functionality.
9. Third-Party Links
Our website may contain links to other sites not operated by us. We have no control over and assume no responsibility for the content or practices of any third-party sites.
10. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of changes by posting the new policy on this page and updating the "Last Updated" date.
12. Contact Us
For questions about this Privacy Policy, please contact:
Data Protection OfficerStar Alliance Services (OPC) Private Limited
Vadodara, Gujarat, India
Email: [email protected]
Phone: +91 98765 43210